Error (8001050F)

[|TGT|Gordon|]

Due to a technical problem, some PS3 owners cannot access PlayStation Network at present.

Sony Computer Entertainment Europe is aware that some users have been unable to connect to PlayStation Network. This problem affects PlayStation 3 systems other than the new slim PS3.

We believe we have identified that this problem is being caused by a bug in the clock functionality incorporated in the system.

Errors that you may experience include:

* The date of the PS3 system may be reset to Jan 1, 2000.
* When signing in to PlayStation Network, the following message appears on the screen: "An error has occurred. You have been signed out of PlayStation Network (8001050F)".
* When launching a game, the following error message appears on the screen and the trophy data may disappear: “Failed to install trophies. Please exit your game.”
* When setting the time and date of the system via the Internet, the following message appears on the screen: “The current date and time could not be obtained. (8001050F)”
* You may not be able to play back certain rental video downloaded from PlayStation Store before the expiry date.

We hope to resolve this problem within the next 24 hours. In the meantime, if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data.

As mentioned above, please be advised that the new slim PS3 is not affected with this error. We are doing our best to resolve the issue and do apologise for any inconvenience caused.

For the latest status on this situation please visit the PlayStation Blog at blog.eu.playstation.com or check back on eu.playstation.com.

[|TGT|Gordon|]

Full PlayStation Network service restored for all PS3 owners.

Sony Computer Entertainment Inc. (SCEI) is aware that the internal clock functionality in PS3 systems other than the slim model recognised the year 2010 as a leap year.

Having the internal clock date change from 29 February to 1 March (both GMT), SCEI has verified that the symptoms are now resolved and that users are able to use all PS3 systems normally.

If the time displayed on the XMB (XrossMediaBar) is still incorrect, you can go to Settings > [Date and Time Settings] to adjust time settings manually or via the Internet (see screenshots).

Keep an eye on the PlayStation Blog at blog.eu.playstation.com or check back on eu.playstation.com for any further updates and we apologise for any inconvenience this may have caused.